Cookies
How do I manage my cookies?
You can use this link to manage your cookie preferences for our website at any time. Alternatively, you can set your browser to block cookies. Please check your browser for instructions on how to do this.
How do you use cookies?
We use cookies, which are small text files, to improve your experience on our website and to show you personalised content.
What happens if i dissable cookies?
If you disable cookies, that will mean that your experience of using our website won’t be to its full potential, as some of the cookies help us to identify and resolve errors or display relevant content.
Most browsers have cookies enabled, but see the ‘How do I manage my cookies?’ section to turn them on or off should you need to.
What are cookies?
Cookies are tiny text files stored on your computer when you visit certain web pages. At johnlewis.com we use cookies to keep track of what you have in your basket, and to remember you when you return to our site.
To find out more, please check What are cookies (opens in a new window; please note that we can’t be responsible for the content of external websites).
If you don't wish to enable cookies on your computer, that will mean that your experience of using our website site will be impaired - as some of the cookies help us to identify and resolve errors for example, or determine relevant related products to show you when you're browsing. Most web browsers have cookies enabled, but see the Managing cookies section for help to turn them on should you need to.
We do have relationships with third parties who may also set cookies during your visit to be used for remarketing purposes - in other words to show you different products and services based on what you appear to be interested in. If you'd like to opt out, please go to the Network Advertising Initiative website (opens in a new window - please note that we're not responsible for the content of external websites).
Do you use 3rd party banner adverts?
We use banner advertising to show you with a selection of products based on what you have viewed on johnlewis.com, which are presented to you by our agency when you visit other selected websites.
The adverts may highlight alternative styles and colours as well as products from other categories deemed relevant to your browsing history. The technology behind these adverts is based on cookies.
For more information on the privacy policy of Cablato and Impression Desk Technologies (Infectious Media) , the companies we use to help us advertise, please visit their websites. (Links open in new windows - please note that we can't be responsible for the content of external websites).
How do i disable these adverts?
You can choose to opt out of this type of advertising permanently by following the links to Cablato or Impression Desk Technologies (Infectious Media). (Opens in a new window, we aren’t responsible for the content of external websites).
If you delete your cookies, we won't know that you've opted out, because the way in which we register that you've opted out is through a cookie; so the banners may reappear when you visit some other websites.
Learn more about cookies set by other companies on Your Online Choices (opens in a new window, we aren’t responsible for the content of external websites).
Can i enable “Do not track”?
Do not track (DNT) is a feature offered by some browsers, with some newer browsers offering it as default. It sends a signal to websites to request that your browsing isn't tracked by third party ad, social networks or analytic companies.
You can opt out of tracking and analytics on this website by changing your settings in the ‘How do I manage my cookies? section.
Our website doesn’t currently respond to DNT requests as there’s no industry-wide uniform standard to how DNT requests are managed. We'll continue to review DNT and other new technologies, but won't respond to DNT requests.
We're giving you this information as part of our initiative to both comply with legislation, and make sure we're honest and clear about your privacy when using our website. We know you'd expect nothing less from us, and please be assured that we're working on a number of other privacy andcookie-related improvements to the website.
What happens when i share on social media platforms?
If you 'share' johnlewis.com content on social networks, such as Facebook and Twitter, you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about how to manage them.
Any further information about cookies?
If you'd like to learn more about cookies in general and how to manage them, aboutcookies.org. If you'd like to opt out of cookies, please go to the Network Advertising Initiative website (opens in a new window, we aren't responsible for the content of external websites)